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FULLY VACCINATED GUESTS ONLY
We have always been committed to bringing the best and most enjoyable cycling experiences to all our guests. This commitment translates into ensuring the wellbeing and safety of both guests and staff during each and every one of our trips. With this in mind, we will now have a vaccination policy requiring all guests traveling with us to be fully vaccinated against Covid-19, (which may include a booster shot if required). This requirement will also make it easier for everyone to access indoor venues in Europe, as the evolution of the pandemic has forced many countries to require proof of vaccination to enter indoor venues such as hotels and restaurants. All Thomson staff members working on a trip will also be required to be fully vaccinated.
EUROPE ENTRY REQUIREMENTS
Starting on March 1, 2022, the European Council adopted an updated recommendation whereby European states should allow non-essential travel for persons vaccinated with a WHO-approved vaccine, provided they have received the last dose of the primary vaccination series at least 14 days and no more than 270 days before arrival or they have received a booster dose.
EU states have also been recommended to lift the temporary restriction on non-essential travel for persons who have recovered from COVID-19 within 180 days prior to travelling to the EU.
A MORE FLEXIBLE CANCELLATION POLICY
We understand that the COVID-19 Pandemic has generated a great deal of uncertainty with regards to travel, as a result we’ve made our Cancellation Policy much more flexible for you to enjoy a greater peace of mind when booking one of our trips.
If You cancel a Trip
2022 CANCELLATION POLICY (ALL TRIPS)
|More than 90 days prior to Departure||Receive a Refund of 100% of all payments already made (including deposits) OR a Trip Credit of 100%|
|Between 61 and 90 days prior to Departure||Receive a Refund of 75% of all payments already made (including deposits) OR a Trip Credit of 100%|
|Between 31 and 60 days prior to Departure||Receive a Refund of 50% of all payments already made (including deposits) OR a Trip Credit of 100%|
|30 days or less prior to Departure||Trip Credit of 50% (No refund available)|
Please note that a Trip Credit cannot be converted to a refund at a later date.
If Thomson Bike Tours cancels a Trip
Thomson Bike Tours reserves the right to cancel your trip under any of the following circumstances:
- Where extraordinary or unavoidable circumstances beyond our reasonable control arise. Such circumstances include but are not limited to, dangerous weather conditions, fires, natural disasters, industrial actions, war, riots, pandemics, civil or political unrest, terrorism and technical problems which may arise with transport.
- If we believe that the safety of our guests or staff could be compromised.
- The minimum number of guests needed to operate one of our trips has not been met.
In the event of such a cancellation, Thomson Bike Tours will issue a full refund of any amounts paid, unless the cancellation was caused by the COVID-19 pandemic. If the COVID-19 pandemic was the cause of the trip cancellation, Thomson Bike Tours will issue a Trip Credit of the full amount paid to be used towards any future Thomson Bike Tours trip within a period of 36 months of the trip cancellation. A Trip Credit cannot be converted to a refund at a later date. Thomson Bike Tours will not be responsible for any travel-related costs or extra costs incurred by the guest, the refund or Trip Credit will constitute full settlement.
Thomson Bike Tours reserves the right to make hotel and route modifications which become necessary due to circumstances beyond their control and undertake to inform participants as soon as possible.
COVID TESTING PRIOR TO RETURNING HOME
If you are required to get a COVID test prior to your return home, our staff will arrange for the testing to take place in advance of your departing flight.